The Adoptive Family creates a free password-protected account, which allows them to share unlimited photos and updates with the Birth Parents. A premium account is also available and allows the sharing and storage of videos.

An automatic email is sent to the Birth Parent inviting him or her to access the photos, updates, and videos by creating a secure login and password on AdoptConnect. AdoptConnect is always free to Birth Parents.

Adoptive Parents may begin sharing photos, updates, and videos. Birth Parents receive a notification each time something new is posted and can view it anytime they’d like. The calendar feature sends reminders to Adoptive Parents about upcoming due dates and of special days, like Birth Mother’s Day.